DOCTIVITY HEALTH · BUYER RESOURCES
Doctivity vs. TrackerPLUS
Compare Doctivity Health with Tiller-Hewitt’s TrackerPLUS using published capabilities and the same real-world outreach scenario.
Updated October 20, 2026
Prepared by Doctivity Health from the linked public product information, reviewed October 20, 2026. This is a vendor-authored evaluation guide, not an independent product test. Vendor descriptions are not confirmation of what is included in a particular quote. Capabilities, packaging, and pricing can change; confirm requirements directly with each vendor. Absence of a feature from a cited page does not establish that the vendor lacks it.
| Evaluate | Doctivity Health | TrackerPLUS |
|---|---|---|
| Data and analysis | National commercial and CMS claims, projection methodology, provider and organization directory, and organization-specific EMR insights. | TrackerPLUS documents referral and volume reporting, with options for EMR or imported referral data. Confirm included external datasets. [1, 2] |
| Outreach workflows | Provider relationship workflows, labels, markets and territories, Activity Notes, and reporting. | TrackerPLUS documents encounters, pre-call planning, issue escalation, initiatives, and onboarding tracking. [1] |
| Mobile access | Demonstrate provider lookup, activity entry, and voice workflows on your team's devices. | TrackerPLUS describes phone and tablet Quick Entry with voice-to-text. [1] |
| AI assistance | Key supports voice and text assistance for supported platform tasks. Confirm each intended workflow in a live demonstration. | Voice-to-text is documented; ask separately about additional AI functions. [1] |
| Implementation | Request a scoped plan for setup, data imports, validation, training, and customer responsibilities. | Tiller-Hewitt describes implementation options and typical go-live under 60 days. Confirm the scope behind that estimate. [2] |
| Support and advisory | Confirm the support, training, and advisory services included in your specific proposal. | TrackerPLUS describes setup, training, recurring office hours, and support. Confirm included strategic services. [1] |
| Pricing structure | Request a written proposal covering users, data, onboarding, services, and renewal terms. | Tiller-Hewitt describes custom, scalable pricing. Request equivalent-scope quotes. [2] |
Which platform fits your team?
Evaluate Doctivity if national market intelligence, provider analysis, and AI-assisted workflows are central to your strategy. Include TrackerPLUS if encounter documentation, issue escalation, and initiative tracking are central requirements. These priorities do not establish that either product lacks the other's capabilities. Require each vendor to demonstrate your intended workflows and document what the subscription includes.
Questions to put to both vendors
- Which claims datasets, geography, service dates, and refresh schedules are included?
- Which mobile and planning workflows can you demonstrate today?
- What is customer-configurable, and what requires vendor services?
- Who owns EMR exports, matching, validation, and ongoing imports?
- What support and advisory services are included versus separately scoped?
- What is the total cost for the same users, data, services, and contract term?
Sources
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