How Healthcare Systems Are Using PRM Intelligence to Drive Millions in New Revenue
Healthcare organizations today are under pressure to accelerate revenue growth and protect their bottom line. Persistent challenges, such as referral leakage, slow new provider ramp-up times, and incomplete data, all lead to lost revenue and missed growth opportunities for many healthcare systems. Traditional Provider Relationship Management (PRM) and business intelligence (BI) tools often fall short. They’re slow to implement, hard to use, and rely on incomplete data, leading to guesswork instead of informed decision-making.
Doctivity is changing the game with the industry’s most advanced PRM platform. We deliver powerful, real-time insights backed by LexisNexis-verified data to help you stop referral leakage, boost provider performance, and uncover high-value growth opportunities.
With so many PRMs and business intelligence tools on the market promising results, it can be challenging to identify which investments will have the most significant and fastest impact. In this blog, we’ll explore how healthcare systems nationwide are generating millions in new revenue with Doctivity in just months.
Is Referral Leakage Costing You Millions?
Referral leakage can quietly drain your revenue without drawing much attention until the numbers tell a different story. When patients are referred outside of your network, you lose revenue, continuity of care, and growth opportunities. Doctivity helps you identify where referrals are going and why, with real-time visibility into referral patterns that enable you to take action quickly, whether that’s strengthening provider relationships, expanding service lines, or improving patient navigation.
“Referral leakage isn’t always obvious until the numbers start adding up. With Doctivity, we’re helping healthcare leaders get ahead of it and correct it. Not just by spotting the leakage, but by understanding why it’s happening and what to do about it.”
—Cathy Connolley, CEO, Doctivity
Within just 60 days, Doctivity’s actionable market data insights enabled an integrated academic health system to identify $150 million in referral outmigration. The health system was able to quickly develop and implement a strategic plan to resolve the outmigration and increase revenue, with their CMO stating, “Doctivity has been a game changer by allowing us to track our internal and external referrals and to understand our patient flows in ways we could not do before.”
Our smart platform makes referral leakage visible—and fixable.
Boost New Provider Ramp-Up Time
Getting new providers up to speed and profitability is a challenge nearly every healthcare organization faces. Between credentialing delays, broken referral paths, and a lack of data on where to focus, it can take 18 months or longer for a new hire to be profitable. That’s a long time to wait for ROI.
Doctivity can help significantly shorten that timeline to just six months. By providing immediate access to real-time referral data and growth opportunities, new providers can start building meaningful patient relationships and generating revenue faster.
Our data analytics and business-building strategies turned a slow ramp-up problem into rapid growth for an 18-hospital health system. After two years of underperformance, the medical director of Colon and Rectal Surgery increased surgical volume by 33% in just three months after using Doctivity’s data-driven insights.
Accurate Data Leads to Smarter Decision Making
Too often, healthcare systems must make critical decisions based on incomplete or outdated data, resulting in wasted resources and time. Raw claims data is just 45% accurate, missing context, and leaves teams to fill in the blanks with guesswork. That’s where Doctivity stands apart.
Through our exclusive partnership with LexisNexis, you can access a national data set with projection methodology. Most platforms only offer raw claims, but our projection methodology often validates with customers to 90-99% accuracy. This highly accurate and complete data provides a real-time, reliable view of your market and performance.
Trustworthy, NexisLexis-backed data can help you:
Spot referral leakage and act fast
Justify service line investments with confidence
Identify where to hire, expand, or allocate resources
Make smarter growth decisions with less guesswork
“We see time and time again with our customers that reliable, easy-to-understand data is key to solving real problems in their organizations, whether it’s speeding up new provider ramp-up time or keeping referrals in-network.”
—Haili Coombe, Vice President, Client Engagement and Product Development, Doctivity
Smart growth starts with accurate and real-time data. Doctivity makes sure you have it.
Launch in 35 Days. See ROI in 6 Months or Less.
Most PRMs and BI tools take months or years to implement, delaying results and draining resources before you even start using the tools.
With Doctivity, you can launch in just 35 days on average, with a platform fully customized to your workflows, goals, and growth strategies.
The results follow quickly:
$5.1M in new revenue from new patient referrals in just 6 months from a regional healthcare provider.
$4.5M in new patient revenue from mission-critical specialists at a small nonprofit health system.
2x faster ramp-up for new providers, breaking even in 6-9 months instead of 18.
With Doctivity, you won’t wait years to uncover growth opportunities and see the impact. You’ll start generating new revenue within months. Explore more of our real-world success stories to see how Doctivity can support your organization’s growth goals.
Doctivity: The PRM That Drives Immediate ROI
Choosing the right PRM can feel overwhelming, but in healthcare, every week of inaction means lost revenue. Our track record speaks for itself. We’ve driven $90 million in new revenue to our customers over the last 12 months. By helping your team move quickly from insight to action, Doctivity delivers ROI in just six months or less.
But what else sets Doctivity apart?
Fast, Customized Launch Process: Go live in just 35 days on average. No IT roadblocks.
White-Glove Service: Our expert customer success team helps you maximize long-term ROI.
Verified, Trusted Data: Sourced and modeled in partnership with LexisNexis, giving you 90-99% accurate claims data.
Customer-Controlled Launch: Test and approve the platform before it goes live. No surprises.
Immediate ROI: Our platform pays for its entire three-year engagements in the first six months post-launch.
Doctivity isn’t just another PRM. It’s the growth engine your team needs to thrive in today’s competitive healthcare landscape.
Ready to Accelerate Growth and Generate Millions in New Revenue with Doctivity?
Slow provider ramp-up, referral leakage, and unreliable claims data aren’t just frustrating—they’re draining millions from your bottom line. These challenges stall growth and add pressure on healthcare leaders to make strategic decisions that drive growth. Unlike traditional PRMs, Doctivity brings it all together in one powerful platform: NexisLexis-verified data, a smart PRM, and strategic insights to help you grow faster and smarter.
If your organization is ready to stop the revenue bleed and start growing with confidence, book a demo today to see how Doctivity can help you uncover millions in new revenue.